Like many other mobile applications, Cash App must be used carefully. Why? Because your one wrong tap on Cash App can lead you to the biggest problem. By saying that I mean, your one accidental tap on the “Send” button on Cash App can transfer money from your account to someone else with no option to get it back. You can ruin your whole day in the search of the “Reverse” payment app because there is no such option. So, the absence of a “Reverse” payment option on Cash App leads us to the next prominent question. What happens when someone sent money to wrong person on Cash App? What does the Cash App refund policy say about accidental payments? Thankfully, these are the questions whose answers we are going to find out in this post. So, let’s get started.
Cash App refund policy for accidental payments
It would be a lot better to understand the Cash App refund policy when Cash App sent to wrong person. The official website of Cash App clearly states that Cash App payments are irreversible. In other words, we can say that the successful Cash App payments could not be reversed. Does it mean you can’t get a refund if sent cashapp to the wrong person? Well, there is no fixed answer to this question. One definitely can get a refund after sending money to the wrong person on Cash App. How? Find the answer in the following section.
How to get refund on Cash App if sent to wrong person?
There is only one legitimate way to get a refund from the recipient to whom you have sent money accidentally. And that method involves sending a request to the person who accidentally has received your money. However, it totally depends upon the person (whom you sent the refund request) whether or not he received your request. What makes the situation worst is the fact that Cash App has no control over recipients’ discretions. With that being said, I mean, if the recipient rejects your request and denies to refund your money then you are left with no option but to contact us or Cash App customer service. We will discuss later how you can contact the Cash App customer service and get a refund for accidental payments. Let’s first find out the steps to request money from the person to whom you have sent money mistakenly.
- So, as a first step, launch Cash App.
- Tap the watched-shaped icon – “Activity” tab.
- Scroll down and up to find and select the payment that you think is wrong.
- Now check the status of the payment.
- If the status is “Pending” then consider cancelling it.
- If the status is “Successful” then tap the “Request” button to request a refund from the recipient.
- Once you tap the “Request” button, the recipient will be notified.
- Now it depends upon the recipient whether he/she accepts your request or not.
How to report someone on Cash App and get money back?
I sent money to the wrong person on Cash App and they won’t send it back - what to do now? It might be your next question. Frankly speaking, nothing could be more disgusting and frustrating than accidentally losing money to the greedy person. In such a case, growing anxious is quite normal when there is no sign of getting a refund. If you have tried everything – sent refund request and talked personally for refund, but found no solution then this is the time to contact the Cash App customer service and report it to the Cash App support team without any further delay. These are the steps to follow:
- Open Cash App on your phone.
- Get into your profile section.
- Scroll all the way down and select “Contact Support”.
- Now select something else from the drop-down menu.
- After that describe and explain how and when you sent money to the wrong person.
- Make sure you share your phone number, transaction id, and Cash App details of the person to whom you sent money accidentally.
So, as you have read this post, I believe, you must have understood what to do when you sent money to the wrong person on Cash App. However, your first attempt should be not to make accidental payment in the first place. Otherwise, you might end up losing money permanently.